As being a part of Kramer Enterprises based out of Findlay Ohio, City Uniforms and Linen has been very fortunate to have such a supportive and close knit community. Findlay is most excellent when it comes to supporting their businesses whether they be small or just local. Here at City Uniforms and Linen, this is extremely important to us and is what has driven us to be a successful, family- owned business on it’s 3rd generation of leaders. We see and treat each one of our customers like family, just as the Findlay community has treated us as family. We pride ourselves in being different than any company alike ours because we deliver a program to each individual or company that is tailored strictly just for them. Once we get to know our customers, we are enthusiastic about setting them up with the perfect program. Another great aspect of being a local, family-owned business is the fact that you can reach us at any point in time. In fact, we encourage you to!
A recent study/customer service satisfaction survey was completed by Market Measurement Inc. that shows just what it takes to be a good rental uniform provider and what customers like to see out of their provider. Showing the top reasons why customers use a uniform rental company, the study found that professional image was the most important followed by cleanliness of clothing, uniformity in appearance, company identification, convenience, and finally, cost savings. Just about every uniform rental company claims to deliver on all of this criteria, what company is actually the best when it comes to satisfaction? While this question remains unanswered because it is opinion based, here is what the survey results showed in terms of using a local or national uniform provider:
The results above show that in the categories of timeliness of response to problems, quality of service personnel, service quality, and having fair billing policies – Local/Independent uniform rental companies are set far ahead of Nationally owned. In terms of product quality, the two sections rated the same. This goes to show that when receiving service from a local uniform rental company, you are going to get a more personal, preferred experience along with good quality product whereas with a nationally owned company, you might be receiving good quality product, but not a desirable service.
Using local services like City Uniforms and Linen can not only benefit an individual or company, but also benefit the local community as well. Local businesses tend to give back to their communities, where national businesses are more focused on growing themselves. Being able to be involved in the community is one of the many reasons that Kramer Enterprises is proud to be located in Findlay Ohio!
To learn more about our products and services visit www.CityUniformsAndLinen.com
Email firstname.lastname@example.org or call 800-422-CITY.
City Services a 160 mile radius of Findlay, Ohio and is in Columbus, Ohio; Dayton, Ohio; Cincinnati, Ohio; Cleveland, Ohio on a daily/weekly basis.